Responsible Gaming at Bally's Chicago

Promoting responsible gaming is part of the culture at Bally’s Chicago. It is the foundation of our operating philosophy.

All guests must be 21 or older and are required to present a valid form of Identification to enter the casino.
Any person on the Illinois Self-Excluded Patrons list is ineligible to visit Bally’s Chicago, participate in or receive benefits of any casino offer or promotion.

Acceptable forms of identification for entry:

  • State issued driver’s license or photo identification card within the United States or U.S. territories.
  • Passport.
  • United States issued military I.D.
  • United States issued permanent residence card.


We would like everyone who gambles at our facility to enjoy their visit responsibly. Having fun and enjoying the excitement of a casino should be a planned and budgeted choice, similar to an evening at the theater, a special show, or dining out. When treated this way, gaming is an exciting and enjoyable form of entertainment. We understand, however, that some people may not gamble responsibly.

Bally’s offers a self-exclusion program in which customers may restrict their gaming privileges at not only our facility, but, additionally, all gaming establishments in Illinois. Restriction includes the denial of credit and check cashing privileges, removal from all mailing lists, and restriction from all play privileges.

If you or someone you know struggles with gambling issues, help is available.
Call 1.800.GAMBLER or visit

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