Bally's Chicago
600 N Wabash Ave
Chicago,
Illinois
60611
United States
Phone:
888-822-2559
At Bally’s, we are dedicated to providing a safe and enjoyable experience across all of our gaming products. This commitment is grounded in three values:
Trustworthiness
Rewards
Responsibility
Bally’s believes trust is earned. That’s why we are dedicated to offering best-in-class customer service, transparent offers – whether online or in-person – and a seamless user experience. Our industry awards and positive customer feedback reflect the trust we’ve built with our players.
We are proud members of the American Gaming Association and the Responsible Online Gaming Association.
Bally’s offers plenty of ways to win. Whether through free-to-play games, pay-to-play options, or land-based member rewards, we give our players exciting opportunities to win exclusive prizes and take advantage of special offers.
Bally’s takes responsibility seriously. We strive to create a safe and supportive environment where players can enjoy themselves responsibly online or in person. We’re dedicated to ensuring you have fun and most importantly, Game in Good Hands.
For online gaming, we offer various tools to support responsible play – including Deposit Limits, Cool Offs, and Session Reminders – giving you the freedom to play your way. Plus, there is always someone on hand if you ever have any questions.
At our casino and resorts, you can visit the designated location to self exclude or contact the National Problem Gaming Hotline at 1-800-GAMBLER.
If you or someone that you know has a gambling problem, the National Problem Gambling Helpline (1-800-GAMBLER), run by the National Council on Problem Gambling, provides access to local resources. With 28 contact centers across all 50 states and U.S. territories, help is just a call, text, or chat away – available anytime, day or night.