Our Commitment toResponsible Gaming
Bally's Shreveport encourages our players to play responsibly. We are committed in promoting responsible gaming through education, enforcement and assistance programs. Self-excluded or evicted persons are subject to arrest and prosecution for trespassing by entering Bally's Shreveport premises.
This commitment is grounded in three values:
Game in Good Hands |Bally's Shreveport
Trustworthiness
Bally's believes trust is earned. That's why we are dedicated to offering best-in-class customer service, transparent offers – whether online or in-person – and a seamless user experience. Our industry awards and positive customer feedback reflect the trust we've built with our players.
We are proud members of the American Gaming Association and the Responsible Online Gaming Association.
Rewards
Bally's offers plenty of ways to win. Whether through free-to-play games, pay-to-play options, or land-based member rewards, we give our players exciting opportunities to win exclusive prizes and take advantage of special offers.
Responsibility
Bally's takes responsibility seriously. We strive to create a safe and supportive environment where players can enjoy themselves responsibly online or in person. We're dedicated to ensuring you have fun and most importantly, Game in Good Hands.
For online gaming, we offer various tools to support responsible play – including Deposit Limits, Cool Offs, and Session Reminders – giving you the freedom to play your way. Plus, there is always someone on hand if you ever have any questions.
At our casino and resorts, you can visit the designated location to self exclude or contact the National Problem Gaming Hotline at 1-800-GAMBLER.
If you or someone that you know has a gambling problem, the National Problem Gambling Helpline (1-800-GAMBLER), run by the National Council on Problem Gambling, provides access to local resources. With 28 contact centers across all 50 states and U.S. territories, help is just a call, text, or chat away – available anytime, day or night.
*Warning Signs of Problem Gambling:
- Bragging about gambling, exaggerating wins and minimizing losses
- Gambling to escape
- Frequent unexplained absences from work or home
- Doing something illegal to get money for gambling
- Jeopardizing a significant relationship or job by gambling
- Preoccupied with gambling and unable to stop
- Restless and irritable when not gambling
- Borrowing money for gambling
- Lying to hide time spent gambling or unpaid debts
- Working up special occasions for gambling (canceling other plans)
- Gambling when there is a crisis
*Source: The Louisiana Association On Compulsive Gambling and the Department of Health and Hospitals