a woman playing slot machine

Our Commitment toResponsible Gaming

Game in Good Hands Logo

Bally's Lincoln encourages our players to play responsibly. We are committed in promoting responsible gaming through education, enforcement and assistance programs. Self-excluded or evicted persons are subject to arrest and prosecution for trespassing by entering Bally's Bally's Lincoln premises.
This commitment is grounded in three values:

Game in Good Hands |Bally's Lincoln

  • Trustworthiness

    • Trustworthiness

    Bally's believes trust is earned. That's why we are dedicated to offering best-in-class customer service, transparent offers – whether online or in-person – and a seamless user experience. Our industry awards and positive customer feedback reflect the trust we've built with our players.

    We are proud members of the American Gaming Association and the Responsible Online Gaming Association.

  • Rewards

    • Rewards

    Bally's offers plenty of ways to win. Whether through free-to-play games, pay-to-play options, or land-based member rewards, we give our players exciting opportunities to win exclusive prizes and take advantage of special offers.

  • Responsibility

    • Responsibility

    Bally's takes responsibility seriously. We strive to create a safe and supportive environment where players can enjoy themselves responsibly online or in person. We're dedicated to ensuring you have fun and most importantly, Game in Good Hands.

    For online gaming, we offer various tools to support responsible play – including Deposit Limits, Cool Offs, and Session Reminders – giving you the freedom to play your way. Plus, there is always someone on hand if you ever have any questions.

    At our casino and resorts, you can visit the designated location to self exclude or contact the National Problem Gaming Hotline at 1-800-GAMBLER.

    If you or someone that you know has a gambling problem, the National Problem Gambling Helpline (1-800-GAMBLER), run by the National Council on Problem Gambling, provides access to local resources. With 28 contact centers across all 50 states and U.S. territories, help is just a call, text, or chat away – available anytime, day or night.

    Bally’s Lincoln Casino Resort Self-Exclusion

    Self-Exclusion is a program that was developed in the 1990s that allows a person to request to be excluded from our property. An individual may opt to self-exclude themselves for one year, five years or permanently. Please click the link to download our self-exclusion form.

    Please complete the application and bring it to our Security department (open 24/7). For more information please call 401-475-8220.

    How to Ask for Help

    If you or someone you know is suffering from the fear and anxiety associated with problem gambling, remember you’re not alone. The Responsible Gambling Toll Free Help Line is available 24/7 to answer your questions and to offer confidential, non-judgmental assistance. You’ll speak with caring, knowledgeable counselors who will provide information on available treatment and support groups in your area for both the gambler and those affected by the gambler’s problem.

    IF YOU OR SOMEONE YOU KNOW HAS A GAMBLING PROBLEM PLEASE CALL THE 24/7 PROBLEM GAMBLING TOLL-FREE HOTLINE, SPONSORED BY THE RHODE ISLAND LOTTERY: 1-877-9-GAMBLE

    Other Resources

    Treatment services are available for those with or without insurance, at offices located throughout the State. Please call the Problem Gambling Services of Rhode Island (PGSRI) 401-383-0301 for information and an appointment.

    Problem Gambling Q&A

    What is a Self-Exclusion Program?
    Self-Exclusion is a program that was developed at our facility in the 1990s that allows a person to be excluded from our property. An individual may opt to self-exclude themselves for one year, 5 years or permanently.

    How do I get placed on the self-exclusion list?
    An individual must submit an application (in person) to the Bally’s Lincoln Casino Resort Security department located at 100 Twin River Road, Lincoln, RI 02865. Tel.: 401-475-8220

    Can I mail back the completed application?
    No, unfortunately you are unable to mail in a completed self-exclusion form. You must submit in person. This is for your own protection.

    Can I place a family member with a gambling problem on the list?
    No, you may not sign anyone else on the self-exclusion list. Placement on the list is entirely voluntary and must be done by the individual seeking exclusion.

    What will happen after I sign up for self-exclusion?
    For the length of your self-exclusion:

    • You will not receive any correspondence from Bally’s Lincoln Casino Resort.
    • Rewards Club benefits will be suspended/terminated.
    • You will be removed from our mailing list (direct mail/email).
    • Check cashing & credit card cash advance privileges will be revoked.
    • You will be unable to receive participate in any promotions/gift giveaways.

    What will happen if I try to gamble at Bally’s Lincoln Casino Resort while I am on the list?
    Violators will be subject to removal and, potentially, trespassing charges.

    Can a self-exclusion be terminated?
    Self-exclusions periods are meant to be served out in their entirety but are subject to termination with the proper Bally’s Lincoln Casino Resort management/RI Lottery approvals.

    Problem Gambling

    For most people, gambling is a form of recreation that provides an element of fun. For some people, gambling can become an addiction. Problem gambling is an illness that not only leads to increased financial problems and self-destructive behavior, but also affects family, friends, and careers. Because it is a treatable illness, the most important thing for a problem gambler and their family and friends to remember is that there is hope and there is help.

    The first step is realization that the gambler has a problem. It is helpful to know the warning signs of problem gambling.

    Compulsive Gambling Questionnaire

    To help you determine if you or someone you know has a problem with gambling, review the following questions. If the answer is “yes” to seven or more, there may be a problem gambling risk:

    • Have you ever lost time from work or school due to gambling?
    • Has gambling ever made your home life unhappy?
    • Has gambling affected your reputation?
    • Have you ever felt guilty after gambling?
    • Have you ever gambled to get money to help pay your debts or solve financial problems?
    • Has gambling caused you to be less ambitious or efficient?
    • After losing, do you feel you must gamble as soon as possible to win back your losses?
    • After winning, do you have a strong urge to return and win more?
    • Have you ever gambled until your last dollar was gone?
    • Have you ever borrowed to finance your gambling?
    • Have you ever sold anything to finance gambling?
    • Are you reluctant to use gambling money for normal expenditures?
    • Has gambling ever made you careless of the welfare of yourself or your family?
    • Have you ever gambled to escape worry or trouble?
    • Have you ever, or considered committing an illegal act to finance gambling?
    • Has gambling caused you to have difficulty sleeping?
    • Do arguments, disappointments, or frustrations cause you to gamble?
    • Have you ever had the urge to celebrate good fortune with a few hours of gambling?

    If you or someone you know shows these symptoms, there is hope. Problem gambling is a treatable illness. With proper treatment, a problem gambler can begin the recovery process and regain control of his/her life.