Responsible Gaming
Committed to Responsible Gaming – Bally's Lake Tahoe adheres to the American Gaming Association (AGA) Code of Conduct for Responsible Gaming, which became effective on September 15, 2004. Our company has always taken steps to promote responsible gaming, and has long established many of the AGA prescribed measures. The AGA Code of Conduct represents a broad commitment by the entire gaming industry to make the public aware of responsible gaming resources, and incorporate responsible gaming into business operations.
Through our company's past performance as well as our implementation of the AGA Code of Conduct, Bally's Lake Tahoe has demonstrated that we are fully committed to the highest level of ethical and responsible policies and procedures in our gaming practices.
Our Commitment to You
We will continue to:
- Post and provide the general public with information addressing the subject of responsible gaming. Each property will continue to post written materials and contact information throughout gaming, cage and cash dispensing areas.
- Maintain a program that allows patrons to self – limit their access to the issuance of credit, checking cashing and direct marketing offers.
- Review our credit policies & procedures.
- Provide ongoing education to our staff members for recognizing and understanding the nature and symptoms of problem gambling behaviors. In addition, staff members are further encouraged to assist patrons in obtaining information about problem gambling programs.
- Actively participate in local, state and national programs and/or organizations dealing with responsible gambling.
- Serve alcoholic beverages responsibly
- Monitor attentively to prevent underage gambling and unattended minors in our casinos
- Advertise responsibly
The Warning Signs of Problem Gambling
Please take the following survey to see if you may have a gambling problem:
- Do you lose time from work due to gambling?
- Is gambling making your home life unhappy?
- Is gambling having a negative effect on your reputation?
- Have you ever felt remorse after gambling?
- Do you ever gamble to get money to pay debts or to solve financial problems?
- Does gambling cause a decrease in your ambition or efficiency?
- After losing, do you feel you must return as soon as possible to win back your losses?
- After a win, do you have a strong urge to return and win more?
- Do you often gamble until your last dollar is gone?
- Do you ever borrow money from family or friends to finance your gambling?
- Have you ever sold any real estate or personal property to finance your gambling?
- Are you reluctant to use “gambling money” for normal expenditures?
- Does gambling make you careless of the welfare of your family?
- Do you ever gamble for longer than you planned?
- Do you ever gamble to escape worry or trouble?
- Have you ever committed, or considered committing an illegal act to finance gambling?
- Does gambling cause you to have difficulty sleeping?
- Do arguments, disappointments or frustrations create an urge for you to gamble?
- Do you have the urge to celebrate any good fortune by gambling a few hours?
- Have you ever considered self-destruction as a result of your gambling?
Most compulsive gamblers will answer YES to at least 7 of these questions.
If you or someone you know is suffering from a gambling problem, help is only a phone call away! Bally’s Lake Tahoe Casino Resort encourages you to gamble responsibly. For problem gambling information and assistance, call the 24-hour confidential Problem Gamblers HelpLine at 1-800-GAMBLER, or visit www.WhenTheFunStops.org.
If you wish to view a full copy of the AGA Code of Conduct for Responsible Gaming, log on to the AGA website at www.americangaming.org
