Frequently Asked Questions

The Queen Baton Rouge is open 24 hours. Restaurant hours vary and can be found at Dining.

The gaming floor is 21+, as required by Louisiana law.

1717 KITCHEN + COCKTAILS, The Loft at 1717, and Big Chicken are open to all ages unless there is a concert. During concerts, the age limit is typically 21+. Specific restrictions will be listed here.

Yes. The Queen Baton Rouge has a dress code to ensure a comfortable environment for all guests:

• Shirts and shoes are required.
• No excessively low or baggy pants that reveal undergarments or backsides.
• No excessively revealing tank tops or undershirts.
• Hoods are allowed but must remain down.
• No vulgar or offensive clothing.

The Queen Baton Rouge reserves the right to refuse entry to anyone not complying with these rules.

Both full-time and part-time positions are available. View openings at wearethecrown.com.

Guests can visit the Bally Rewards Center during hours of operation to update their information.

Call 1-877-770-STOP if you or a loved one needs assistance.

Valid government-issued IDs or passports. Louisiana residents may also use LA Wallet.

Yes, ATMs are located throughout the casino floor, plus one in the minor area for guests under 21.

Yes, personal checks can be cashed through Everi check cashing. You’ll need:

• A blank personal check from your account
• A valid ID

Tickets are digital and sent via email. If you can’t locate yours, your name will be on the will-call list.

Yes, for 1717 KITCHEN + COCKTAILS via OpenTable.

Yes, security is present throughout the venue and parking areas.

• CATS Route 16: Weekdays, 10:30 AM – 3:37 PM (every 15 minutes)
• CATS Route 22:
• Weekdays: 5:45 AM – 9:27 PM
  Saturdays: 6:05 AM – 8:37 PM
  Sundays: 5:52 AM – 7:42 PM

More info at brcats.com.

Rideshare options like Uber, Lyft, and taxis are also available.

Contact Security at QBR-Security@thequeengaming.com or call 225-709-7777.