Bally's marquette Frequently Asked Questions
General Information
Bally's Marquette casino is open Sunday - Thursday 9AM - 2AM, Friday and Saturday 9AM - 4AM.
The gaming floor at Bally's Marquette is 21+, as that is the legal gambling age in Iowa.
Yes, Bally's Marquette has a dress code in place:
- Shirts and shoes are required.
- No excessively low or baggy pants that reveal undergarments or backsides.
- Hoods (e.g., hoodies, rain jackets) may not be worn to conceal your head; they are allowed but must remain down.
- Clothing that is vulgar, offensive, or otherwise likely to cause a disturbance may be addressed at the discretion of Security or Management.
Bally's Marquette offers both full-time and part-time positions. You can find all open positions at our website under Careers.
Guests can update their contact information through:
- By visiting the Player's Club/Cashier Cage during operating hours.
Gambling a problem? There is help. And Hope. Call 1-800-BETS-OFF.
Bally's Marquette accepts valid government-issued IDs or passports.
Yes, ATMs are available on each of the casino floors.
Yes, guests can cash personal checks for a fee at the cashier cage. Only personal checks are accepted, and they must be processed through Everi check cashing. A blank check (from the guest's own account) and a valid ID are required.
Gaming
We offer a variety of games. Our games include:
- 21 + 3 Blackjack
- Ultimate Texas Hold 'Em
Electronic table games offered include:
- Fusion Blackjack
- Fusion Roulette
- Shoot to Win Craps
Our Sportsbook is located on the 2nd floor of the casino. Catch every big game on our high-definition screen TVs and place your bets for your favorite team.
Yes- the new Bally Rewards card still offers all the perks of your existing Queen Rewards program, but now enjoy a world of unprecedented access to explore our wide range of global travel rewards and cross property benefits.
Food and Beverage
We have the Riverside Grill offering beef burger, pizzas and pasta dishes. To learn more visit our dining page.
We also have Bench Front Coffee that serves hot and iced beverages. We also searve breakfast favorites, made to order wraps and paninis and fresh salads and sweet treats.
Unfortunately, outside food and beverages are not permitted at Bally's Marquette.
Accessibility and Safety
Yes, Bally's Marquette is fully wheelchair accessible for both gaming and dining areas. Elevators are also provided for access to the second floor of the casino.
Yes, Bally's Marquette employs security officers throughout the property, including inside the venue and in the parking lot area.
Parking and Transportation
Bally's Marquette offers a large surface parking lot at no charge. For your safety, during construction please watch for casino entrance signs or our security team patrolling the parking lot for transport to the front door.
Lost and Found
Guests who lose or leave an item at Bally's Marquette should contact Security by calling us directly at 563-873-3531.
Customer Service
Guests can contact Bally's Marquette for any questions or assistance by calling us directly at 563-873-3531.
Yes, customer service is available at the Player's Club/Cashier Cage during regular business hours. The hours of operation are:
- Sunday – Thursday: 9AM – 12AM
- Friday & Saturday: 9AM – 2AM
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