Find Answers to Your Questions
Find quick answers to commonly asked questions about Bally’s Lake Tahoe, including hotel policies, casino details, parking, amenities, and reservations. Our FAQ page helps guests plan with confidence by providing helpful information all in one convenient, easy to navigate location.
Frequently Asked Questions
55 Highway 50
Stateline, NV 89449
Heavenly Mountain Resort is conveniently located three minutes away from the property.
Edgewood Tahoe is conveniently located four minutes away from the property.
The airport is a short one-hour drive.
Please visit www.ballyslaketahoe.com parking for more details.
Service animals are welcome at Bally's Lake Tahoe.
In addition, the following represents our pet-friendly hotel policy for dogs and cats:
- A non-refundable fee of $75 plus tax per pet is required.
- Maximum of 2 pets per room.
Failure to announce your pet during check-in will result in a mandatory $200 deep-cleaning penalty fee.
In order to receive a full refund, we require room cancellation by 4pm two days prior to your scheduled arrival.
Check-in is at 4pm PT and check-out is 11am PT.
Yes, they are available at Cafe Del Soul or Ciera Steakhouse.
Minors accompanied by adults are welcome unless otherwise stated on the Entertainment home page for a specific show.
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