Our Commitment toResponsible Gaming
Bally's Kansas City encourages our players to play responsibly. We are committed in promoting responsible gaming through education, enforcement and assistance programs. Self-excluded or evicted persons are subject to arrest and prosecution for trespassing by entering Bally's Kansas City premises.
This commitment is grounded in three values:
Game in Good Hands |Bally's Kansas City
Trustworthiness
Bally's believes trust is earned. That's why we are dedicated to offering best-in-class customer service, transparent offers – whether online or in-person – and a seamless user experience. Our industry awards and positive customer feedback reflect the trust we've built with our players.
We are proud members of the American Gaming Association and the Responsible Online Gaming Association.
Rewards
Bally's offers plenty of ways to win. Whether through free-to-play games, pay-to-play options, or land-based member rewards, we give our players exciting opportunities to win exclusive prizes and take advantage of special offers.
Responsibility
Bally's takes responsibility seriously. We strive to create a safe and supportive environment where players can enjoy themselves responsibly online or in person. We're dedicated to ensuring you have fun and most importantly, Game in Good Hands.
For online gaming, we offer various tools to support responsible play – including Deposit Limits, Cool Offs, and Session Reminders – giving you the freedom to play your way. Plus, there is always someone on hand if you ever have any questions.
At our casino and resorts, you can visit the designated location to self exclude or contact the National Problem Gaming Hotline at 1-800-GAMBLER.
If you or someone that you know has a gambling problem, the National Problem Gambling Helpline (1-800-GAMBLER), run by the National Council on Problem Gambling, provides access to local resources. With 28 contact centers across all 50 states and U.S. territories, help is just a call, text, or chat away – available anytime, day or night.
Responsible Gaming
Bally’s Kansas City proudly offers our guests the widest variety of non-stop gaming excitement. We want all of our customers to have fun and to enjoy our properties safely. While we recognize that the overwhelming majority of our customers enjoy our various forms of gambling and non-gambling amenities responsibly, we also understand that there is a small proportion of the population who do not.
Bally’s Kansas City is strongly committed to promoting responsible gaming throughout our entire community by providing information, access to resources and assistance to those who seek help.
The Warning Signs of Problem Gambling
- Gambling to escape everyday problems and worries
- Gambling to get money to resolve financial problems
- Borrowing money to gamble or to cover gambling debts
- Selling personal possessions to gamble or to cover gambling debts
- Inability to stop gambling regardless of win or loss levels
- Gambling until you’ve lost your last dollar
- Neglecting your job, family and self because of gambling
- An unhappy home life because of gambling
- Reluctance to use “gambling money” for necessary household expenses
- Feelings of hopelessness, depression or suicidal thoughts because of gambling
If you or someone you know has a gambling problem, help is available. Call 1-800-GAMBLER.