Bally’s Evansville Casino And Hotel 421 NW Riverside Dr. Evansville, Indiana 47708 United States Phone: (812) 433-4000 Tel: (812) 433-4000
To download and/or print this Privacy Policy, click here.
Bally’s Corporation, together with its affiliates and subsidiaries (hereinafter collectively referred to as "Bally’s," "us," "we," "our," or "Company") provides this Privacy Policy to explain how we collect, use and share information about you when you visit, access, or use, or provide information to us in connection with our Bally’s Evansville property (our “Property”) and our Property website (“Websites”).
This Privacy Policy applies only to our Website and Property (referred to collectively as our “Services”) and does not apply to information collected or obtained by any third party, including through any application or content that may link to or be accessible from or on the Services. Additionally, this Privacy Policy does not apply to our collection, use, storage, disclosure, or protection of employee and job applicant Information, which is governed by separate privacy policies.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. YOUR USE OF OUR WEBSITE OR ENGAGEMENT WITH OUR PROPERTY CONSTITUTES YOUR CONSENT TO THIS PRIVACY POLICY. DO NOT USE THE WEBSITE OR VISIT OUR PROPERTY IF YOU ARE UNWILLING OR UNABLE TO CONSENT TO THIS PRIVACY POLICY.
Bally’s may revise this Privacy Policy at any time and such revision shall be posted here and accessible via this link: [https://casinos.ballys.com/evansville/privacy-policy.htm]. You can also request updated versions of this Privacy Policy at our Property. Any revision and/or addition to this Privacy Policy shall become effective and binding on you when you continue to use the Website or visit our Property on or after the effective date of such revision and/or addition.
Depending on where you live, you may be entitled to certain individual rights with respect to some or all of your Information. Please see the Notice of Privacy Rights for Residents of Certain U.S. States section of our Privacy Policy for more information related to privacy rights that may be applicable to you if you reside in states such as California, Colorado, Delaware, Indiana, Iowa, Maryland, Massachusetts, New Jersey, Rhode Island, Tennessee, or Virginia.
When you interact with our Services, we collect information about you, which includes personal information. The term “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you, or the term may be defined under applicable privacy or data protection laws. We collect personal information:
Information You Provide to Us
We collect personal information that you provide to us when you register with or use the Services, which may include:
We collect this personal information directly from you through our Services when, for example, you: register for an account through the Services; fill in forms through the Services; participate in surveys; make a purchase; provide feedback or otherwise contact us; sign up for email messages; sign up for our Rewards program; log in as a Rewards member; book a reservation; enter an online promotion; sign up or log in to play one of our free social games or the mobile applications; request information; submit an application for employment; apply for credit; when you talk to our employees or support staff; or otherwise interact with the Services.
Information We Collect Automatically
When you register with or use the Services, we receive and store personal information about you and information about your electronic devices (e.g., mobile phone, laptop computer, tablet, etc.) using technologies that automatically collect such data. Depending on your device’s operating system, we automatically collect the following categories of personal information:
Information We Collect From Other Sources
Depending on how you interact with the Services, we collect personal information about you from third-party sources, including:
Combining Personal Information
We may combine the personal information we receive from and about you, including information you provide to us and information we automatically collect through our Services, as well as information collected from other sources to, for example, provide you with a better user experience, to improve the quality and value of the Services, and to analyze how the Services are used.
When you use our Services, we and our third-party partners collect information about you and your electronic device(s) through cookies and similar technologies:
We use our own as well as third party analytic technologies, which are integrated into our Services, to gather information about how you use our Services. These analytics technologies help us, for example, to measure and analyze events within our Services, improve your user experience, monitor the success of marketing campaigns, or to prevent mobile advertising fraud.
Some of the functions within the Services are provided, developed, or hosted by third parties that are not affiliated with the Company. These entities may process information automatically as you use the Services. These third parties include:
The information these third parties collect may include personal information as well as information about your online activities over time and across different websites, applications, and other online services websites that are not affiliated with us. They may use this information to provide you with interest-based (e.g., behavioral) advertising or other targeted content.
We may use the personal information about you for the following purposes:
We also may use anonymous and/or aggregate personal information for commercial, marketing, and/or business purposes, such as reporting and conducting research and development in order to enhance our existing Services and/or develop new products and Services. Anonymous or aggregated information does not identify you, and we may use or disclose such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible manners. We may share this information internally and/or with third parties for our or their purposes in an anonymous or aggregated form that is designed to prevent anyone from identifying you. For clarity, we also share and disclose non-anonymized and non-aggregated personal information in accordance with Section 4 (“Disclosure of Your Personal Information”) below.
We may share your personal information with any member of our corporate group, which means our subsidiaries, our ultimate holding company and its direct and indirect subsidiaries, and affiliates (including our owned, operated, and managed casinos, online, mobile and web based businesses, and other corporate entities or affiliates). Doing so allows us to provide the products and services you have requested and quickly respond to applications for credit or other financial services. We may also disclose your Personal Information to our affiliates if you participate in our “self-exclusion” programs.
We also may share your personal information (from each category identified above) with selected third parties, including:
The security of your personal information is important to us. The Company maintains commercially reasonable security safeguards that are designed to protect the personal information we collect against unauthorized access, use, disclosure, alteration, or destruction.
Despite the steps we take to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee or warrant the security or integrity of your information and shall not be liable for breaches of security or integrity, third-party interception in transit, or any damage caused to your computer or other property by visiting our Services. If you have any questions about the security of our Services, you can contact us using the communication methods identified in Section 20 (“Contact Details”), below.
You have certain choices regarding your personal information, including:
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. Some of these third parties may participate in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising, which you can learn more about by visiting their website detailing choices for mobile applications. Some of these third parties also may be members of the Network Advertising Initiative (“NAI”), and you can learn about your opt-out options from members by visiting NAI’s website.
The Website may contain links to other websites, products, advertisements, or services. The fact that the Website inks to a website or presents a banner ad or other type of advertisement does not mean that we endorse or authorize that third party, nor is it a representation of our affiliation with that third party. This Privacy Policy does not cover any collection or use of information that third party websites may collect from you, or the practices used by third parties to collect such information, and third party websites should have separate and independent privacy policies and terms of use for the purpose of collecting personal information about you. We are in no way responsible for the privacy policies or the content of these other websites that you choose to access from the Website. Please be sure to read the privacy policies of those websites when exiting the Website. If you decide to use, click on, access, or provide any personal information to a third-party website, you acknowledge that you are doing so at your own risk.
In the event that as part of a promotion, we offer the award of a financial payment based on your use of the Services, we may process the payments through a third-party website, including, but not limited to, third-party payment processors. The third-party website may collect certain financial information from you in order to process a payment, including your name, email address, address and other financial information. In order to delete your financial information, you may need to do so with the third party, as we only have minimal secure access to those records as needed to provide the Services.
The Services are not directed toward children under the age of 18 or the legal gaming age in the jurisdiction from which they access the Services (“Children” or “Child”) and we do not knowingly collect personal information from Children. The Services are only to be used by those age 21 or older, please to not attempt to register for the Services or send any personal information about yourself to us if younger. Persons younger than 21 or the legal gaming age in the jurisdiction from which they access the Services are not allowed to use our websites or mobile applications, accept offers, or win contests, and we do not knowingly collect information from such persons for gaming-related offers. If we learn that a Child has provided us with personal information, we will delete such information from our files as quickly as possible. If you are the parent or legal guardian of a Child who you believe has provided personal information to us through the Services, please contact us at ContactUs@ballys.com.
The Website and Services are hosted in the United States, including on our service providers’ cloud servers, and are intended for and directed to users in certain jurisdictions in the United States. If you are a user accessing the Services from the European Union, Asia, or other region with laws or regulations governing personal data collection, use, and disclosure that differ from the United States laws, please be advised that you do so on your own initiative and are responsible for compliance with U.S. federal, state, and local laws. Through your continued use of the Website or Services, which are governed by U.S. law, this Privacy Policy, and our Terms, you are transferring your personal information to the United States and you consent to that transfer.
11. RETENTION OF INFORMATION
We will retain your personal information received as described in this Privacy Policy while you are an active user of the Website and/or Services, and thereafter so long as needed for purposes that are not prohibited by applicable law.
Upon termination of your use of the Services, we reserve the right to maintain your personal information as part of our standard back-up procedures in an aggregated format. When personal information is no longer required, we will utilize procedures to destroy, delete, erase or convert it to an anonymous form.
a. Rights
Residents of certain U.S. states may have rights and choices regarding their Information. To the extent any data protection law applies to our collection of your Information, this supplemental section of our Privacy Policy outlines the individual rights you may be entitled to and how to exercise those rights.
Depending on where you live and subject to certain exceptions, you may have some or all of the following rights:
b. Exercising Your Data Subject Rights
To the extent a state privacy law applies to your Information, you may exercise applicable rights by submitting a verifiable consumer request to us via the methods described below:
Bally’s Corporation
100 Westminster Street
Providence, RI 02903.
Only you or your authorized agent may make a verifiable consumer request related to your Information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:
To help protect your privacy and maintain security, if you request access to or deletion of your Information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your Information or complying with your request. In addition, if you ask us to provide you with specific pieces of Information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose Information is the subject of the request. If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above) for certain types of requests.
Our third-party service providers may use facial recognition technology that collects biometric information, identifiers, or data, together with a photo ID and additional identity verification, to verify your identity, conduct user authentication, and prevent fraud on an ongoing basis.
The third-party service provider's facial recognition technology may scan your face to collect biometric information, including measurements of your facial geometry (e.g., the distance between eyes, width of nose, etc.). The technology may then compare that biometric information to the biometric information from a separate reference photo that you provide (such as a photo ID) to verify your identity and prevent unauthorized individuals from accessing your account.
Bally’s and its service providers will not collect your biometric information or otherwise obtain it without your prior consent. Bally’s and our service providers will inform you of the reason your biometric information is being collected and the length of time your information will be stored. You are free to decline to provide biometric identifiers and biometric information to us, our service providers, and/or any third party involved in the collection. However, a refusal to provide biometric information, or a revocation of your consent, may limit your ability to use our services, as required under law.
Bally’s will not disclose or disseminate your biometric information to any person or entity other than our personnel and/or our service providers with a need-to-know of such data without prior notice and consent to you. We and our service providers shall use a reasonable standard of care to store, transmit, and protect from disclosure any paper or electronic biometric information collected, and shall store, transmit, and protect from disclosure all biometric information in a manner that is the same as or more protective than the manner in which Bally’s stores, transmits, and protects other personal information.
Bally’s and our service providers will retain your biometric information only until it is no longer required by law to retain the information, or you provide a written revocation of your consent to the collection and use your biometric information, provided that Bally’s may be required to retain your information by applicable law or regulation.
By clicking the relevant icons presented during the verification process and using the facial recognition technology, you acknowledge and agree that you have read the disclosures, and that you voluntarily consent to the collection, storage, retention, use, and disclosure and processing, of your biometric information for identify verification, authentication, and on-going fraud prevention.
If applicable, we use surveillance systems to monitor all public or sensitive areas of our properties. Video surveillance cameras are used for security purposes and to protect the Company, our customers, and employees against potential violations of criminal or civil laws. Surveillance camera output is monitored by our employees and contractors and may be viewed by law enforcement and regulatory authorities.
If you are a customer and would prefer not to receive further emails from us, please follow the unsubscribe link in the email.
We may from time to time send promotional materials to you by direct mail. If you do not want to receive promotional materials by direct mail from us, please email unsubscribe@ballys.com, notating you wish to be removed from direct mail. Include your player identification number, if available, along with your name. Your name and address will be removed from that mailing list within 30 days after your request.
If you are a member of any loyalty program offered by Bally's Corporation and prefer that we not share your Personal Information with our Joint Marketing Partners, please visit the Players Club booth and speak to a customer service representative.
Opting out will not prevent your Personal Information from being shared with our affiliates for any purpose or used for other non-marketing purposes described above in this Privacy Policy.
Bally's Corporation takes responsible gaming very seriously. Our Responsible Gaming Policy can be found here: http://www.twinriver.com/responsible-gambling/
We may review the Privacy Policy periodically and reserve the right in our sole discretion to change the Privacy Policy at any time at our discretion. Please revisit this page to stay aware of any changes. We will post the new Privacy Policy and update the “Effective” date legend. If we make material changes to how we treat our users’ Personal Information, we will provide appropriate notice to you. Your continued use of the Services after we revise this Privacy Policy means you accept the change, so please check the “Effective” date legend periodically for updates.
If you have any questions or concerns about this Privacy Policy, please email us at naprivacy@ballys.com, or write: Bally’s Corporation 100 Westminster Street Providence, RI 02903.